Ford Assist

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microbe
Posts: 148
Joined: Mon Oct 19, 2020 3:11 pm
Location: Mid Sussex

Post by microbe »

Not sure if many members have used Ford Assist but I have just had a very positive experience . I managed to get a puncture whilst on holiday about 50 miles from home. I rang the number on my paperwork and managed to speak with a human. They took my details and had an AA man at my holiday camp within the hour. Fortunately I bought a space saver tyre with the car which made things a lot easier. The puncture was in a front tyre but the repair man put the spare on the back and the back wheel on the front to make driving and steering much easier.

We have got a 50 mile trip home tomorrow at no more than 50 mph but to have a punctured wheel replaced less than two hours after getting the puncture is very positive.

I was glad I paid for my 3 year "inspection"
Puma ST-Line X 1.0L Ecoboost 125PS 7 Speed Auto - Desert Island Blue 2021

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Ron240
Posts: 770
Joined: Sat Jul 01, 2023 6:01 pm
Location: Fife

Post by Ron240 »

It is good to hear a positive report. :)
The majority of people tend to only post when they have a problem with something.
2023 Puma ST (1.5 200PS), Desert Island Blue with Driver Assistance Pack.
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Sparks
Posts: 4281
Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Post by Sparks »

I had them out to my last Puma when the battery died on the drive....They were there in about 20 minutes and had me up and running within a few minutes.
Can't fault them, I think it's a must have and the cover you get is top notch.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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